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Objective

To gain a clear understanding of existing business processes, identifying how tasks are performed, who performs them and how they interact with other processes.

Why you need Business Process Mapping?

Business process mapping provides a detailed understanding of how tasks are performed, who performs them, and how they interact within the organization. This deliverable identifies inefficiencies, redundancies, or bottlenecks that hinder productivity. By visually documenting processes, businesses can optimize workflows, improve cross-departmental collaboration, and ensure better resource allocation. It’s a critical first step in implementing process improvements or automation initiatives, as it provides clarity on existing practices and highlights areas for improvement.

When Should I do a Business Process Mapping?

You’ll need this deliverable when seeking to improve operational efficiency, align workflows across teams, or prepare for process automation. It’s particularly beneficial during business scaling, restructuring, or digital transformation initiatives.