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To systematically evaluate an organisation's marketing strategies, processes, and performance to identify strengths, weaknesses, opportunities, and threats, ensuring that marketing efforts are aligned with business goals to improve the effectiveness and efficiency of marketing activities. This includes analysis of external factors that impact marketing efforts, such as competition, economic conditions and current trends. Performance of marketing campaigns and initiatives are reviewed using measurable metrics (ROI, conversion rates, customer acquisition cost), as is compliance to marketing laws, regulations and industry standards.
To improve the organisation's ability to make data-driven decisions by providing timely, accurate, and actionable insights, involving better analysis, reporting and visualisation of data, while consolidating data sources into a single centralised platform.
To provide a scalable, reliable, and cost-effective telecommunications solution that allows businesses to manage their internal and external communications over the internet. This includes features such as call routing, voicemail, conferencing, and integration with other communication tools, ensuring seamless and efficient communication across the organisation.